I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

Assertiveness in the workplace can be mistaken for aggressiveness, yet being aggressive tends to happen when you want to leave a mark. Comments about a co-worker can go too far. You get called out for ...

Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...

Do our communication styles and the resulting behaviours impact on stress levels at work? Expressing our thoughts, feelings and needs directly, honestly, unapologetically and respectfully to others is ...

Assertive Communication: On and Off the Job is a course that focuses on practical ways to project self-confidence; recognize the differences between assertive, passive, and aggressive behavior; ...

We often conjure stereotypical images of overt hostility when we think of aggressive communication: raised voices, forceful demands, and intimidating behavior. However, aggression can take subtler ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...