There’s a powerful difference between getting what you want and alienating everyone in the process. That difference often boils down to understanding aggression vs assertiveness. One builds walls ...

In my last blog ("Learning to Be Assertive - Part I") I discussed some therapeutic techniques that may be used in overcoming timidity, shyness, and insecure feelings in the workplace as well as in ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...

In many workplaces today, employees' confidence diminishes quietly due to low self-esteem and confidence. Factors like how employees are treated affect self-esteem if they feel they are not valued.It ...

Research finds people who learn the basics of debate are more likely to advance to leadership roles in U.S. organizations. A key reason seems to be that debate training makes employees more ...