Management software company Mercury Interactive snaps up Appilog to acquire its "application mapping" technology, designed to more quickly pinpoint problems in corporate data centers. Martin LaMonica ...
When auditors come knocking at the door of Boise State University’s IT department, executive director David O’Neill has a quick way of dealing with them. Rather than rounding up senior engineers to ...
What Is IT Service Mapping? IT service mapping is a process involved in defining, visualizing, and cataloging the relationships and dependencies between IT services, applications, systems, and ...