A dedicated customer service account will try to assist you directly as well as offer tips and tricks on Apple products and services. Lance Whitney is a freelance technology writer and trainer and a ...

Apple this week stopped providing human technical assistance via direct messages on X, formerly known as Twitter, in a shift away from social media support. As of October 1, customers who send a ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...