Amazon.com, Inc. delivered a strong Q3 '25 earnings beat, driven by robust store sales and continued AWS momentum, despite margin compression from non-operating expenses. Everyday Essentials supports ...

Consumer protection concept with a gavel on top of a blue book with 'CONSUMER PROTECTION' text. Bar chart showing companies ranked by negative impact on consumer rights, with Amazon having the lowest ...

Have you ever wondered how businesses sift through mountains of customer feedback to uncover what truly matters? Imagine receiving hundreds, if not thousands, of product reviews, emails, or survey ...

Sentiment analysis — a technique that uses natural language processing (NLP), machine learning (ML) and AI to gauge emotions in customer interactions — has emerged as a powerful tool for uncovering ...

Cultural sensitivity matters. Sentiment systems now account for cultural nuances, which helps support global trust and better customer relationships. Throughout my three and a half decades in the ...

Understanding what the markets will do before the competition realizes the same thing is a cornerstone of success in the financial services industry. While talented market watchers rely on their own ...