Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how ...

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...

It’s hard to imagine life without online shopping. We've grown so accustomed to ordering everything from groceries and shoes to electronics and pet food with a few quick taps on our phones that it's ...

Amazon is issuing refunds to some customers for returns sent back to the e-commerce giant, and some were returned years ago. The refunds are being offered after a "recent internal review" by Amazon ...

Certain returns of Amazon orders done at UPS stores could come with a new fee. The Information, a media outlet that follows the tech industry, first reported Monday on the fee, which amounts to $1.

Kohl's wants a piece of the biggest online retailer's business: its customers' returns. The department store chain said Tuesday that it will accept Amazon returns at all its 1,150 stores starting in ...

You can return Amazon items you've ordered or been gifted, as long as your return meets certain qualifications. Amazon lets you process returns from the "Your Orders" section of the website or mobile ...